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    When should you buy an email marketing list? Just say No!

    Posted by Shari Sultana on Thu, Aug 19, 2010
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    Lately I've been receiving spam emails from companies offering to sell me their email marketing lists. I can choose from dozens of lists all targeted to my industry. I can buy thousands of names for cheap and save myself months, maybe years, of time and effort trying to build my own list. Sounds great doesn't it?  Sure it sounds great, but it's actually the devil in disguise.

    I know better than to buy a list from anyone. I won't rent a list from anyone. I think it's better to send email to my own list, one that I've built up slowly over time. I realize that not everyone thinks like me nor do they know that buying an email marketing list is wrong and can get you into a whole heap of trouble. So for the benefit of those who may not realize that list buying is a big no-no I'll share my thoughts on why slowly building your own list is the only way to go. Sorry, no quick fixes here.

    Some marketers might argue that renting a list is an accepted and recognized practise but I disagree and it's not a practise that suits me. My reason? Trust. I simply don't trust anyone who wants to sell me a list or wants me to rent one. How do I know where it came from? Just because someone says the list is legitmate there's really now way for me to know for certain that the names on a list actually gave their permission to be on the list. So I'd rather build my own list and I offer the same advice to my clients. List building takes time and effort but the end result is a more captivated audience who wants to hear what I have to say. My audience chose to receive email from me. I can't say the same for a third party list I could get from someone else.

    I don't know of any email service provider that I work with (Constant Contact, aWeber, iContact, 1ShoppingCart and now HubSpot offers their own service) that would allow me to send commercial emails to anyone on a list which I purchased or otherwise comes from a third party. In fact, every time I send an email to anyone using any email service provider I need to sign off on it first by promising that my list didn't come from a third party. Failure to comply with their rules means they'll cancel my subscription to their service. I can also face some stiff penalities for violating the Can-Spam Act which sets the guidlines for commercial email marketing. So, it's best to build your list the honest way. For more about Can-Spam laws please click here

    How do I build my list the honest way, you ask? By creating great relevant content and information that your customers want to know about and find valuable. You start off by writing a blog and writing about the things you know and are expert in. You can create a monthly newsletter for subscribers to learn more than you might care to share in a blog post. Newsletters are a great way for you to discuss a variety of topics in one mailing. You can create a series of articles or a series of tutorials that can be emailed on a weekly basis to your readers. Whatever you decide to do just make sure you get the permission of your subscribers before you start emailing them. And more importantly, you must make sure that you provide a way for your subscribers to remove themselves from your list.

    Lately I've been learning about Mobile Marketing and the rules for it are very specific. In mobile marketing, the onus is on the sender to prove that the recipient wants to receive communications from you. This is particulary true for SMS messaging but I'm not going to cover that topic in this post. I'll save it for a future post because I'm still learning about it and I wouldn't want to give anyone false information. However, if you'd like to do some of your own research I think you should visit Andy Lustigman's website. He is a lawyer who specializes in advertising law. Take some time to read his articles and his blog. He shares some great information.

    Stay on the right side of the law by building your own list and by saying No to anyone who approaches you to buy or rent a list from them. In fact, run away. Run, run, as fast you can. You'll be much safer.

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    Hire a Partner to grow your business with HubSpot

    Posted by Shari Sultana on Tue, Mar 23, 2010
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    inbound marketing assistanceSmall business owners with limited budgets should take advantage of the HubSpot service network to grow their business. The service network comprises a number of marketing agencies that specialize in using HubSpot to help companies get found online, generate more leads and increase revenue.


    Small business owners, and particularly those do-it-yourselfers, most often lack the time it takes to do inbound marketing. That's why the HubSpot service network exists. It's to help you get the work done by having a Partner do it for you.  This gives you more time to work on other aspects of growing your business while still reaping the benefits that inbound marketing can bring.


    Business owners with small budgets can hire a partner to help them do the heavy lifting by taking on the time consuming yet important tasks that are part of a successful inbound marketing campaign.  Link Building, landing page creation, CMS assistance, blog writing, article marketing, keyword research, social media and more are all services that you can find in the HubSpot Service Network.

    Don't let lack of time or a limited budget stop you from reaping the benefits of inbound marketing. You can hire a Partner to do as much or as little as you want. 

     

     

     

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    Inbound Marketing Book is finally here!

    Posted by Shari Sultana on Mon, Oct 19, 2009
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    Today is the day that the book "Inbound Marketing - Get found using Google, Social Media and Blogs" hits bookstores for sale. 

    I have been waiting for this book to become available since I first heard about it several weeks ago. I've already purchased my copy and am eagerly waiting for it to arrive.

    According to the book's description on Amazon, "The rules of marketing have changed, and your business can benefit from this change. Inbound Marketing shows you how to get found by more prospects already looking for what you have to sell".

    It's a book whose time has come. Indeed, as each day passes more businesses take to the internet to grow their businesses. The winners will be those who embrace Inbound Marketing.  

    If you haven't already, I'd suggest you consider picking up your own copy of the book and start implementing the strategies of inbound marketing into your own online marketing plan. Your customers are looking for you.

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    Inbound Marketing: 7 ways to create Content

    Posted by Shari Sultana on Tue, Oct 06, 2009
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    Every business with an online presence faces the same problem -  How do I get my website found online by my prospects and customers? Simple. Create content. Lots and lots of content. Then, disperse that content to as many places as possible. Here are 7 ways to create content and help you get found online.

     

    1.Create and maintain a Blog

    inbound marketing

    Writing a blog creates fresh content for your website and adds a new page for search engine spiders to find and index. Blogs are a great method for engaging your readers in conversation and can help to position you as an expert in your niche. Just remember to keep your blog updated regularly. Having NO blog is better than starting and then abandoning a blog.

    2. Write Articles

    Writing articles are great for building links to your site. Submit your niche articles to high page rank article sites to disperse great content that helps you get found online.

    3. Create Videos

    Use video as a way to showcase your messages, ideas and products. Short videos less than 5 minutes are more likely to keep your viewers attention.

    4. Record Podcasts

    A great portable on demand strategy for spreading your ideas. Create a weekly podcast that your listeners can download for listening on the go.

    5. Hold free Webinars

    Hold a free webinar to share your content with your audience in real time. Webinars can be recorded and archived online to be discovered by your prospective customers at any time.

    6. Send out an e-Newsletter

    A great way to build a list of prospective customers. Create a monthly newsletter chock full of useful information and special offers just for subscribers. Use this powerful medium to get in front of and stay in touch with your subscribers.

    7. Write Press Releases

    Diversify your content by issuing press releases to announce new products or important news that will benefit your customers.

     

    So there you have it. A key component to getting found online is to create useful content and then spread that content through a variety of online channels. What are some other ways to create useful content for your prospects?  

    Flickr image by iirraa


     

     

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    Internet Marketing Tip: Your competitors do SEO. Do you?

    Posted by Shari Sultana on Thu, Sep 17, 2009
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    "I'm not doing the SEO thing yet" was a comment from a small business owner on Twitter. He has a website, participates in social media, creates videos but he's not doing the "SEO thing" yet.

    As a marketer, his comment baffled me. Isn't it common knowledge that any business online MUST be doing SEO? I guess not.

    Get found online

    And this got me thinking: why isn't he doing the SEO thing yet? Is it because he doesn't have the time? Is it because he doesn't know he should? Is it because he thinks he needs an expensive SEO firm to help him?

    I concluded it must be at least one of the three if not all of them.

    Oh, if only he knew it doesn't have to be that way. If it's because he doesn't have the time to devote to SEO, well, he can hire me to implement the strategies for him. (shameless self-promotion, I know!)

    If it's because he doesn't know he should then I understand that too. SEO is a mystery to many people, especially those who aren't marketers. But, here's the thing: if you're a small business owner with little to no employees then you are a marketer. You just don't know it. Or you don't want to admit it, in which case, that's a problem.

    Small business owners like me need to do their own marketing because they don't have the budget to hire a marketing team to do it for them. (unless they hire me. More shameless self-promotion) Even then, they must at least know their own marketing strategy if they're going to outsource the implementation. Otherwise, they need an Inbound Marketing Consultant to help them figure it out.

    But I digress. SEO is all about getting your website found by your prospects and customers. It's about keywords and links to your website. It's about creating content on your site that your customers want. Yes, it takes time. But, isn't the success of your business worth it? Isn't it about time you started doing the SEO thing? 

    You don't need an expensive SEO firm to do it for you. (unless you're a huge fortune 500 conglomerate, which I'm sure you're not if you're reading my blog) You can do SEO all by yourself. It's not hard, but it is time consuming. There's no way around that.

    Eventually, the end justifies the means. The hours spent on keyword research, optimizing page content, writing articles and blog posts, rinse and do it again, will result in lead generation and customer acquisition. (if you do it right)

    In these early days of internet marketing few business owners really know what's involved. It's a great time to learn how to do it correctly because it will give you the competitive edge. If you don't do it, your competiton will. In fact, they already are. Where does that leave you and your business?

     

    Photo by Danard Vincente 

     

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    HubSpot CMS tutorial (Part two)

    Posted by Shari Sultana on Tue, Sep 01, 2009
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    As an internet marketing virtual assistant who specializes in assisting HubSpot customers I have created this tutorial to help my clients learn how to make simple changes to their HubSpot websites. This is the second in a planned series of "how to" videos.

    Transcript:

    This is Shari Sultana from Modern Marketing Support. Today we're going inside the HubSpot dashboard to learn how to change our website's color scheme using advanced options.

     

    You’re going to learn how to change the font and hover color of the navigation bar. You’ll also learn how to change the background color of your HubSpot website.
     
    To make changes to the color scheme you need to use the Settings tab up here in the right hand corner. Click on that. 
     
    We're going to click on Template Configuration. You'll see it says "adjust the colors of your website". Let's click on it.
    Inside here there are 2 areas. Once is basic and the other is for more advanced customization. In part one of this 2 part  tutorial we looked at basic customization. Today we'll just look at the advanced customization. 
     
    Let’s click on the Advanced Color Selection tab.  Scroll down until you see Menu Hover Text Color.  It tells you “this will be the text color when you hover over each menu item.  Right now the color is very light. So we’ll make it darker and easier to read. 
     
    You can use the color picker to help you choose the color you want to use. You can either scroll through this color bar on the right or you can use the t inside this box to help you select the right color. As you move through the color palette you’ll see the little square box to the right above change to the color you’re selecting. For an exact color match you can enter the hexadecimal color inside the box to the left above.  Once you’ve chosen the color you want, scroll down to the bottom of the page and click Save.
     
    See how it says "changes saved. view website"? That tells you your color has been changed and you can go and see your changes. Let's go see how it looks. See how the color of the text changes as you hover over it? It’s a darker color now and is easier to read. Now, let's go change the color of the menu text. This will be the text color for the current menu item.
     
    Click on the Settings tab again and choose Template Configuration and then Advanced Color Selection. Scroll down to find Menu on Text Color. Use the color picker to choose your color or enter the hexadecimal color in the hexadecimal color box. Once you’re happy with the color you’ve chosen, scroll to the bottom of the page and click Save.
     
    Click Return to Website and check out what you’ve done!  It makes a difference when you can see the title of the page you’re on.
     
    The last thing we’ll do now is change the background color of your website. Let’s say we think the white background is boring. We can easily liven it up with the click of a mouse. Let’s go to Settings. Then click on Template Configuration. Then click on Advanced Color Selection. Scroll down until you find Content Background. This will be the background color for the main page content. Select a color using the color picker. When you’re happy with the color you’ve chosen scroll to the bottom and click Save.
     
    Click Return to Website and look at your handiwork. That’s all there is to it. It’s really simple and easy to do. If you don’t like the color you’ve chosen you can easily go back and change it to whatever you like. Next time you’ll learn how to change the background of the Modules and you’ll learn how to customize your pages using a one, two or 3 column layout.
     


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    Changing the colors on your HubSpot website is a breeze

    Posted by Shari Sultana on Tue, Aug 18, 2009
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    As an internet marketing virtual assistant who specializes in assisting HubSpot customers I thought it might be helpful to produce a series of video tutorials to help my clients learn how to make simple changes to their HubSpot websites. This is the first in a planned series of "how to" videos.

     

    Transcript:

    Hi everyone,

    This is Shari Sultana from Modern Marketing Support. Today we're going inside the HubSpot dashboard to learn how to change our website's color scheme.

    We've recently changed our logo header and the color scheme we currently have doesn't match our new look. So, we want to change that. 

    HubSpot has a couple of different website templates available within their content management system. We're using the Brighton template.

    As you can see, right now now our website has purple side panels and a green navigation bar. To make our website coordinate with our new header we need to go into the Settings tab. The Settings tab is over here in the right top corner. Click on that.

    Inside the Settings tab you'll find the inner sanctum of your HubSpot website. It's divided into sections and we want the section called Content Management System. We're going to click on Template Configuration. You'll see it says "adjust the colors of your website". Let's click on it.

    Inside here there are 2 areas. Once is basic and the other is for more advanced customization. Today we'll just look at the Basic customization and in a second tutorial we'll look at Advanced customization.

    Now, there's also a logo/color wizard up at the top here but let's ignore that this time. We'll check that out in another tutorial.

    You'll notice that we can adjust the Primary, Secondary and Background colors. Let's go ahead and adjust the background color first. When we do that we'll actually be changing the colors of the side panels. 

    Click on color picker and you'll see this color palette appear. We can change our color one of 2 ways. If we don't know the exact color we want we can move this T around and you'll see the color changing in the box.

    Or, if you know the hexadecimal number of the color you want then you can add it in this box here. I know the color I want is DAF1F7 so I'm going to enter it here in the box. You'll see it change to the color I want and then we'll click Save.

    See how it says "changes saved. view website"? That's great. Let's go see how it looks. Wow. That looks much better. Now, let's go change the navigation bar.

    If we want to change the navigation bar we click on Primary color. We'll add the hexadecimal number BFE5EE and click Save. Now, let's go view our changes and see how it looks.

    Much better. Now if we wanted to we could also change the color of the font within the navigation bar and we can also change the hover color as well. But those are advanced options and I'll show you how to do that in the next tutorial.

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    Our virtual assistant team has an Intern!

    Posted by Shari Sultana on Tue, Jul 21, 2009
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    We're so fortunate to have Miguel join us as our internet marketing Intern. Miguel is a marketing student at George Brown College in Toronto, Ontario. He'll graduate in December and then he's planning to eventually start his own marketing business for Professional Athletes.

    Until then we're happy to have him assisting our team of inbound marketing virtual assistants. Miguel's first task was to set up the Facebook business page for Modern Marketing Support. He did a fantastic job. Check it out and, if you're so inclined, become a fan. Thanks Miguel!

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    Small Business Tip: Change Passwords Frequently

    Posted by Shari Sultana on Mon, Jul 20, 2009
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    Last month someone hacked into the account of a Twitter employee and mayhem ensued. For small business owners, it's a great reminder for all of us to periodically change our passwords, use a different password for every account, and use a variety of characters in our passwords. Strong passwords are a great defense.

    I know many small business owners who use the same password for all of their online accounts. Even those who do use different passwords aren't using passwords that are easily hack proof. 

    Excellent passwords contain at least 8 characters and use a combination of upper case letters, lower case letters, numbers and signs.

    Now is the time to change your passwords and ensure they are strong and as hack proof as they can possibly be. It doesn't need to be difficult. You can download Roboform to help you. It's a password manager program that allows you to save up to ten passwords for free. 

    As a virtual marketing assistant I have dozens of passwords to remember. I keep them written down and locked away offline and I keep them password protected in Roboform for online use. Roboform makes changing and remembering passwords easy and secure.

    When was the last time you changed your passwords?

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    5 ways to increase website traffic

    Posted by Shari Sultana on Tue, Jun 30, 2009
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    The question came up in the HubSpot customer forums today about choosing a blog topic. A fellow HubSpot customer wanted to know how to choose topics to write about. That's a struggle I know all too well.

    The fabulous Erin Colbert suggested we look at our keywords in the HubSpot keyword grader and choose the low-hanging fruit to build a blog post around. Thanks for the great idea Erin! 

    Here are 5 ways you can increase website traffic:increase website traffic

    1. Focus your website content on keywords related to your target market. For better SEO make sure you place your keywords in the relevant places on your page.

    2. Put a freebie on your site for visitors to download and give away to others if they wish. Write an ebook or have your virtual assistant help you prepare one if your time is limited.

    3. Start a blog and be sure to add to it regularly. Stale blogs bring no traffic.

    4. Comment on the blogs of people in your target market. If you leave an intelligent comment with a link to your website then people might follow it to find out more about you. Try to be one of the first commenters.

    5.  Promote your website through your participation in social media sites like Twitter, Facebook, LinkedIn and forums.  

     

     

     

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